Our Engineers

Writen By: Magdev Magdev Posted on Mar 07 ,2017
Our Engineers

What are the benefits of having a fully dedicated team of Sales Engineers with the capacity to travel to a clients base of operations?

What are the benefits of having a fully dedicated team of Sales Engineers with the capacity to travel to a clients base of operations?

Within MagDev Ltd we have created a team two sales engineers, two technical managers and an apprentice headed by Alex Tremlett, the Assistant Sales Manager. This team is based all around the UK, and as such there is always someone to help our clients with any design or technical queries they may have.

The main advantage of having a mobile sales team is the ability visit customer sites and as such, get a better understanding of any problems that may exist or arise in the future. This also provides the customer with a dedicated contact who can take a more personal approach to any problems that may develop.

Alex joined us 10 years ago as an apprentice, he then spent four years learning about the business and applying himself to Sales and Technical Support. He eventually moved into field sales, where he spent 6 years visiting customers and answering any queries they may have. He now works closely with two Field Engineers, helping with their customers needs and helping them to develop within their roles.

One of these Engineers is Dan Le Coyte, he is in charge of the North and Midlands of the UK and as such travels to the customers within this jurisdiction who have any questions or concerns. Before joining MagDev Ltd he gained a Degree in Electrical Engineering, which along with his field experience, allows him to understand and answer any questions a customer may have.

Our other Engineer is Edward Shrimpton, he covers the South/East region of the UK. He studied Mechanical Engineering at the University of Southampton and as such has great insight in the physical properties of parts that MagDev Ltd supply.

Here we can see a brief list of the benefits of having a field sales team:

  • Saving time and internal resources
  • Quick project turnaround time
  • Extending your teams reach
  • Long term investments
  • Goal driven representatives

But ultimately the main advantages of our field team is that they can get to our customers quickly, allowing us to maintain a healthy relationship as well as working closely with them to achieve their goals.

To see our team of Engineers, please watch our video:

For price, availability and advice on what parts we have available, please check out our website www.magdev.co.uk or you can contact us at 01793 467 531. Alternatively you can email us at: alex.tremlett@magdev.co.uk.